The Agency - Bronwyn Kay - Principal | Coastal Specialist (0800 276 699)

After 42 years in any industry, it is usually a time to start taking a back seat . . . but not Bronwyn Kay. This pioneer in the local real estate industry is like a kid at Christmas as her boutique agency goes back to its roots while expanding to bring together all things property under The Agency.

Throughout a stellar career in real estate, Bronwyn’s ethos has remained the same – personalised, exceptional service with superior marketing. It’s proven itself to be just the ticket and something that continues to draw people back to her and her team.

In 1981, Bronwyn combined her love of people and drive to deliver excellent service, with real estate, garnering training on both sides of the Tasman to set herself up well to lead by example in the city she adores.

In 2008 she created Bronwyn Kay Agency. From small beginnings, the boutique company became the largest independent real estate agency in Gisborne – all driven by the passion and determination of its principal.

She is well known for delivering the best – across all facets of real estate and particularly when it comes to results.

As Gisborne’s coastal specialist, Bronwyn lives and breathes the properties she represents and sells. It sets her apart from the rest.

She’s always led by example and has nurtured and moulded the talents of many others who have gone on to success.

Testimonials

Wonderful Experience
Bronwyn was an absolute pleasure to work with on the purchase of a home. Her extensive experience shows. She was helpful, open and clear in her communication, with a great sense of humour. All of which is greatly appreciated in what can be a very stressful process.
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Hanna & Sean (Buyer)

Dedicated, Professional, and Highly Recommended
Bronwyn Kay was the epitome of professionalism and dedication, making the sale of our home a seamless experience. The no-stress approach—combined with unmatched expertise and a personal touch—truly set her apart. We wholeheartedly recommend Bronwyn Kay to anyone looking for a helpful and trustworthy real estate agent who makes all the difference!"
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Brenda & Eric (Vendor)

CHOOSE ANOTHER AGENT AT YOUR PERIL !
Bronwyn Kay is a consummate professional.
I have dealt with many agents over the years, and I have bought, and rented, and sold with her. She listens, promises, and delivers with total professionalism and integrity. These same qualities are apparent with everyone she has employed in her team at The Agency. Her knowledge, experience and skills are of the highest order, and I am confident in recommending that anyone utilising her expert reliable and flexible problem-solving skills as a top realtor will be better for the experience.
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Ken (Vendor)

Great service
Exceptional market knowledge and clear communication as always. Very professional and would use again.

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Matt Howden (Vendor)

Excellent
We left it up to Bronwyn who secured us a good outcome in such a short time.
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Shona & Nigel Te Aho (Vendor)

Pleasant & professional
Very helpfull with good marketing and working with the buyer to secure a sale for us in challenging market
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Ian and Judith (Vendor)

Simply the Best Forget the Rest!
From the moment we met Bronwyn we knew we had found the right agent. When she made the statement "I will get you top dollar" it was not some glib remark, it was a call to action that simply rang true! ...and then very quickly that result of top dollar happened. We followed, to the letter, every suggestion Bronwyn made, and then actioned her advice..... What a star! We are very, very happy with the result, and for the guidance along the way.
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Daniel And Maree (Vendor)

Full of knowledge and professional
Bronwyn was brilliant, full of knowledge regarding the home and the whole buying process. Her communication was always professional, punctual, and honest. A real estate agent you can trust. Thank you so much we are so happy with our new home!!
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Natalie (Buyer)

A great outcome
From the first conversation I found Bronwyn a pleasure to work with. She was there every step of the way in a supportive but professional manner.
You felt like she had your back. She was awesome .Thank you.
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Sue (Buyer)

Great Agent
Great agent thats active and worked really hard to sell our property. She is professional and knows the market.
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Charlie & Sarah (Vendor)

great result
Bronwyn and Sarah were great to work with.
Very pleased with the outcome, we were able to purchase a smaller house
we wanted.
Thank U both,
Also very happy to get the grocery voucher for month of July.
K & H

thank u both
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Helen and Kevin Smith (Vendor)

Swift Selling with Knowledge
Bronwyn your professional ease and sound knowledge in the process of selling has been appreciated. The journey from the decision to sell to being sold was done smoothly and in remarkable time- thank you.
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Susanne (Vendor)

Most understanding of marketing conditions
Bronwyn kept in touch frequently and made occasional suggestions when neede
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Elizabeth and Marion (Vendor)

FULL COMPLEMENT
Bronwyn introduced us to the property when it was first listed. Having never lived in suburbia I had a few reservations but after viewing and Bronnie taking us, by request to several more viewings, we realised this was the property for us in every way. Bronwyns local knowledge and expertise
ensured we secured the property without any fuss.
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Gail and Ray Dalton (Buyer)

Best estate agent I have ever encountered
Bronwyn is excellent. She has gone over and above the norm to get my property sold. She is extremely efficient, knowledgeable and dedicated. I was leaving NZ and it was so wonderful to get the sale through so soon, as it helps a lot with me settling and buying here in the UK.

Bronwyn was on the ball all the time, and did not spare any effort or time to get this sale done. It is so refreshing to have had this experience with her.
And most of all, she is a wonderful, kind and considerate person, whom I came trust and like a lot very quickly.

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Alinda Engelbrecht (Vendor)

Very good knowledge and communication
Very good experience with buying our second home , highly experienced seller and very knowledgeable with the ever changing housing market
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Charlotte & Neil (Buyer)

Easy purchase
Very satisfying purchase of property with good explanation of all details of house, nothing was missed out and was presented in a very warm and professional manner.
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Alan (Buyer)

Very good market knowledge and professional throughout the process
Bronwyn was very accommodating with all our questions and talking us through the process. It was made very easy
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Margot Hawksworth (Buyer)

JUST THE BEST
We have found Bronwyn Kay an exemplary agent in every measure and she is on your side not just gunning for a quick sale. From start to finish every step was was fulfilled in a professional manner and we just sat back, put up our feet and left everything to Bronwyn and her team who provided a very satisfactory result. You cannot go better.
Peter & Madeline Lewis
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Peter and Mary Lewis (Vendor)

Awesome experience
Bronwyn and Kaela were awesome to work with. They kept us informed and got us the best price in a slow market. Many thanks to them and her team for their services.
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Jannie and Zandria (Vendor)

Great experience
Very helpful and caring when buying the house and very supportive throughout the process.
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Pushwinder (Buyer)

The bees knees
What a great team led by the very best in the business, my house sold faster than I thought possible for a great profit for me. Ultimate market understanding and client knowledge was the key to the sale
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Andrew (Vendor)

Great Agent.
Works very hard for the sale.
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Charlie (Vendor)

Great to have had Bronwyn as our real estate agent.
Bronwyn was great to deal with. Friendly and professional. We appreciated her insight and expertise on the Wainui / Okitu market. She made selling our house easy for us, removing any extra pressures.

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Paul And Ella (Vendor)

Very helpful in our purchase
It's important when buying a property to be able to trust the agent you are dealing with. Of course, the real estate agent is working for the vendor but we found Bronwyn to be fair and realistic in our negotiations, and very helpful since the deal was sealed arranging access when we needed it and getting answers to our various queries promptly.
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Murry (Buyer)

No substitute for experience
There’s no question that Bronwyn is one of the best in the industry. We’ve transacted with BK many times over the years and her no BS approach is refreshing, and a pleasure to work with.

Let’s face it, you’re spending a potentially life changing amount of money, and the agent that you work with is critical in assisting you to make that decision. Bronwyn has an uncanny ability to match people with property, and all the while giving you all the information that you need to know, and nothing that you don’t.

We wouldn’t hesitate in using BK again.
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Blair and Michelle (Buyer)

Great outcome
We asked Brownyn to help with the sale of my father's home. It was a big decision for him to make as it was his home for 30 plus years. Brownyn was kind and respectful and gave us expert advice to make the whole thing less stressful. We have ended up with a good outcome which might not have been possible without her knowledge and expertise.
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Mike and Mel (Vendor)

First home buyer
Perfect purchase, Bronwyn was amazing from start to finish. I felt so lucky that my offer was accepted on this property as I never thought I would get it. This was all down to Bronwyn. I am forever grateful for what she has done for me and I would highly recommend her to anyone who was looking to sell or buy a property.
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Rosanna (Buyer)

Great Result!
Bronwyn’s experience & professionalism were apparent at all stages of the sale.
We were given good advice & received timely and clear communication throughout the sale process. We enjoyed Bronwyn’s warm and friendly manner and felt that she and her team were always willing to go the extra distance for us. Importantly, we got an excellent result.
We would definitely recommend Bronwyn as an agent extraordinaire!
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Moira & Peter (Vendor)

Bronwyn has vision
Market knowledge ok but it was an unpredictable market so possibly overpredicted price range. Certainly had a feel for the property and knew how to enhance its character
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Marie And Janet (Vendor)

Very impressed
It has been great experience with The agency Team. Glen who view as the property has give me very professional and valuable advice .
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Gurwinder (Buyer)

Great service
Bronwyn was warm, professional and capable during the selling process. Bringing many people through and keeping us updated with great communication.
This resulted in a good positive outcome at auction.
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Robyn and Jane (Vendor)

Very fast sale.
Bronwyn was very professional in the way she conducted herself in the selling of our property. Very through in the way she explained how going to auction works. The sale happened very fast and sold prior to auction. We were very grateful for the fast outcome. Would definitely consider using Bronwyn again in the future, very lovely person to work with.
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Heather (Vendor)

Highly recommended!
Bronwyn was fantastic to deal with during the purchase of our house. We had a relatively short turnaround time between viewing and purchasing at auction and Bronwyn was a great help with prompt replies to our queries and arranging viewings throughout the week. We are so happy with our new home and the purchasing experience went so smoothly - Highly recommended!
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Alexander and Toni (Buyer)

So pleased with the service we received for our recent home purchase
We are so pleased with the service we received from The Agency for our recent home purchase. Home buying can be such a difficult process, Bronwyn was fantastic every step of the way.
From multiple viewings to helping us negotiate an ideal contract, Bronwyn was always available throughout the whole process.
It was a smooth and successful process. We highly recommend the Agency to anyone looking for excellent real estate services!
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Leigh & Neil Rutherford (Buyer)

Bronwyn achieved a great result for us. She was very professional and a pleasure to work with.
Bronwyn made the sale process very easy for us. She had sound, accurate knowledge of both the market and the potential pool of purchasers and she gave us really good advice at every stage. She and her staff were always respectful and friendly and they kept us informed of progress at every stage.

Bronwyn and her staff were very professional in the way that they dealt with us and there were effective systems for dealing with one of the vendors living in a different city. There was also a tenant living in our property and they did a good job of marketing the property and working with the tenant to ensure that potential purchasers could view the property.

We have no hesitation in recommending Bronwyn and The Agency to anyone wanting to sell a property.

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Kay Goldsbury (Vendor)

Good communication and updates on our property.
Bronwyn helped us sell our home in which proved to be a very tough market. We were kept informed with weekly reports with who had interest in our home and the marketing sites showing online interest. I would recommend Bronwyn if you are looking at selling or renting as she has put together a great team.
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Donna & Gavin Stevens (Vendor)

A job well done!
Bronwyn was a pleasure to work with, she was extremely friendly and personable.
I had the utmost confidence in her at all times and she kept us informed of all goings on.
When it came to the crunch she again proved her worth not only in selling but helping us to achieve our future property moving forward. Great job, well done.

Bronwyn knows her business and made us feel completely at ease during the whole selling process. Selling and buying can be such an incredibly stressful time, but her assurance and experience facilitated a smooth transaction. We wouldn't have trusted anyone else in Gisborne with the sale of our house - we can't recommend her highly enough.

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Michelle & David (Vendor)

Professional and Efficient!
Bronwyn was instrumental in the quick sale of our property.
We were initially unsure whether to renovate and rent or to sell as is, we asked Bronwyn if she could find us someone who wanted a bit of a project, and didn’t want to spend too long on the market we would sell.
She certainly delivered. As soon as we gave her to go ahead, she took people though and an offer was accepted right away.
Always professional and with efficient communication made working with Bronwyn a great experience.
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Madeline & Thomas

Awesome Service
Working with Bronwyn Kay was easy and the outcome was what I would have expected from someone of her level of professionalism. On time meetings, well organized, professional efficient staff. I would highly recommend Bronwyn and her team.
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Julia

Smooth buying experience
We bought a house through Bronwyn and the whole process was great. When looking at the property, making an offer, and thought the purchase we had all our questions answered and issues resolved with minimal hassle. Will definitely use her services again if we ever decide to sell.

Graham (Buyer)

Fantastic to deal with
Bronwyn Kay is genuinely such a lovely caring person and an absolute pleasure to deal with. Her professional approach to real estate is outstanding and with Bronwyn, everything is either black or white. She has a great understanding of the local market and went beyond our expectations when selling our property. She was very professional and her communication skills were excellent. We highly recommend Bronwyn and the team at The Agency to anyone wanting to sell or purchase a property at Wainui Beach or in the general Gisborne area. You won’t be disappointed.

Janet & David (Vendor)

Persistent and patient!
Bronwyn is truly a Wainui legend! She is a class act that knows the market inside and out. She patiently negotiated the terms of our purchase and we are grateful for the outcome. Thank you Bronwyn!
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Shireen & Brett (Buyer)

Absolutely Amazing!
Bronwyn Kay knew about the housing market throughout the whole process. She is very professional and her clear communication was exceptional. We recommend her and The Agency to anyone who wants to sell their house. We were very happy with the Auction price we sold our house for. Words cannot express how much we appreciated Bronwyn Kay and her team. Thank You!

Deane & Dee

Great experience, great result!
Once again Bron and The Agency have helped us along the journey of selling a property and we have had an amazing outcome! Thanks to the team for creating such a great process, most appreciated.

Nik & Lisa

Fantastic to deal with

Bronwyn Kay is genuinely such a lovely caring person and an absolute pleasure to deal with. Her professional approach to real estate is outstanding and with Bronwyn, everything is either black or white. She has a great understanding of the local market and went beyond our expectations when selling our property. She was very professional and her communication skills were excellent. We highly recommend Bronwyn and the team at The Agency to anyone wanting to sell or purchase a property at Wainui Beach or in the general Gisborne area.

You won’t be disappointed.

D & J Jones

Always first class!!

The team at The Agency are a fabulous unit!!

Always on hand to help out; they made it very easy for us to purchase our house.

Very respectful of sellers needs too..which made the whole process smooth and uncoplicated.

Thank you again!!

Angela (purchaser)